Quality

Zeelandia is supplier of quality products and services which fit the customer's expectations. Customer satisfaction is the most important parameter for measuring Zeelandia's quality performance in the market.

As regards product quality food safety is the key factor: the safety of food should be undisputed.

Zeelandia production locations have systems in place fulfilling the ISO 9001-, HACCP-, BRC-and IFS-requirements. Most locations hold one or more certificates to underline their quality performance.  

Food legislation and agreed guidelines of national and international associations of bakery ingredients are fully respected.

The general quality policy of Zeelandia is formulated by the Board of Directors and reviewed annually. Specific areas are dealt with in separate policy statements, e.g. genetical modification, nut policy, lactose, traceability.

ISO-9001
Valid until 31 Oct 2012. Awarded by Lloyds. This certificate relates to Zeelandia’s quality system. It covers the development, purchase, production, sale and distribution of baking ingredients for the Dutch and export market. Click here for a copy of the ISO certificate as a pdf document.

BRC
Valid until 4 Dec 2010. Awarded by Lloyds at A level. This certificate means that Zeelandia meets the standard for suppliers of foodstuffs as set by the British Retail Consortium and the Centraal Bureau Levensmiddelenhandel. Click here for a copy of the BRC certificate as pdf document.

HACCP
Valid until 29 Sept 2010. Awarded by Lloyds. HACCP guarantees that Zeelandia meets the criteria set by the Dutch Food and Drug Act, Hygiene of foodstuffs in the field of product safety. Click here for a copy of the HACCP A certificate as pdf document and here for a copy of the HACCP B certificate.